Marchegiani L.

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Including the Excluded: Sense-Making and Job Crafting as Drivers of Dialogical Change Management in Italian Universities for Refugees’ Inclusion
Higher Education Institutions (HEIs) are increasingly called to substantiate their impact on society in terms of inclusivity and social sustainability, as prioritized in the pursuit of the "Third Mission" (TM). Today, HEIs are confronted with the demand to ensure refugees' inclusivity. However, how administrative and teaching staff enact such change within the organization to match the TM goals is under-investigated.…